Store Policy

Customer Care

Here at The Guardian Nurse we value every customer and your decision to purchase from us. We understand that your money, and how you decide to  spend it is important. So with that said, we want to make sure that the products you receive  not only meet, but surpass your expectations. As stated in our refund policy section, if you have any questions or concerns about your purchase feel free to reach out to us. We want to make sure that all your needs are met and that all your questions are answered. We believe that creating connections with our customers and providing the best customer service overrides everything.  

Privacy & Safety

We understand that privacy is of the upmost importance; especially in this new day and age of technology. With this in mind, when you conduct a transaction on our website, www.theguardian nurse.com as part of the process, we will collect personal information you provide such as your name, email address, phone number, and shipping address. Your personal information will only be used for the following purposes, which include: to provide and operate our services; to provide our users with ongoing customer assistance and technical support; to be able to contact our visitors and users with general or personalized service-related notices/ promotional messages; and to comply with any applicable laws and regulations. The Guardian Nurse utilizes third party partners through Wix and PayPal to collect all forms of payment.

 

With regards to communication, we may contact our customers for the following reasons; to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires during a promotion, to send updates about our company, or if necessary to contact you to enforce our user agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.

 

As always we want to ensure to our customers that your information is protected and any concerns can be directed to our support team.

 

Payment Methods

  • Credit / Debit Cards 

  • PAYPAL